Northway Bank's Privacy Policy
Protecting your privacy is important to Northway Bank and our employees. We want you to understand how we collect, use and safeguard information about you to provide you with our products and services. This notice explains our practices for collecting, disclosing and the security of information relating to our customers.
Information We CollectWe may collect “non-public personal information about you from the following sources:
- Information we receive from you on applications or other account forms, such as your name, address and social security number;
- Information about your transactions with us, our affiliates or others such as your payment history and account balance; and
- Information we receive from third parties such as credit bureaus.
In addition, when you access our website, we use "cookies" in connection with managing the security of your password or PIN when you are using the site. Once you log off the Northway Bank website, the "cookie" is no longer accessible by us.
Disclosure of Information to Parties that Provide Services to Us
We do not share any nonpublic personal information on our current or former customers to any third party except as follows:
- With your permission
- To third parties assisting us in delivering products or services requested by you such as check printing, data processing, a sale of your mortgage into the secondary market, or the processing and clearing of your checks.
- To third parties as permitted by law such as the transmission of information to a consumer reporting agency or pursuant to a judicial process.
- To third parties who perform services for the bank or who function on the bank's behalf such as firms that assist us with mailing activities and firms that assist us with marketing our products.
Disclosure of Information About Former Customers
If you decide to close your account(s) or are no longer an active customer, we will retain your records for as long as required by law. We will continue to treat your nonpublic personal information as described in this notice, as amended from time to time.
How we protect your information
All Bank personnel are trained to understand the importance of confidentiality, safeguarding customer information and customer privacy. We restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards as required by federal regulations to guard your nonpublic personal information.
Accuracy of customer information
If you believe that your personal information maintained by us is incorrect, please contact us immediately at any of our locations.
Inquiries
We value our relationship with you and want to be sure you understand how we protect your personal information. If you have any questions about this notice or our safeguarding customer information practices, please call our Compliance Officer or our Information Security Officer, at 1-800-442-6666.
Updates
From time to time, we may update or amend this policy and will notify you of those changes as required by law.
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