- A fraud specialist will attempt to contact you between the hours of 8:00am until 9:00pm to verify the transaction activity.
- If we confirm that there has been suspicious activity, your card will be disabled immediately.
- If we are unable to contact you, we will attempt to leave a message and your card will be assigned a special “watch” status until we know all is well and we will continuously monitor your account.
If you are traveling out of the area, please call us at 1-800-442-6666 in advance so we can note your travel plans on your account and ensure uninterrupted service of your card.
Please feel free to call us at 1-800-442-6666 if you have any questions about potential fraud. This enhanced innovative service is just one more reason why the right bank makes a real difference.