March 2, 2015
New Customer Support Center Hours
Northway Bank is making some minor adjustments to its Customer Support Center hours. Effective March 30, 2015, the new hours are the following:
Mon–Fri: 8:00am – 6:00pm
Sat: 8:00am – Noon
Northway is always available at northwaybank.com and 24-Hour Automated Telephone Banking (888-568-6310).
December 09, 2014
Warning Telephone Scam – Misdial Trap
Please be aware of a common scam that could impact customers of financial institutions. A Misdial Trap works by fraudsters purchasing phone numbers which are similar to bank or financial institution phone numbers. They count on customers misdialing the phone number and attempt to gain personal private information from the customer. Sometimes they say that the customer has won a prize to entice them into providing this private information.
Northway Bank will never ask you for your PIN information or your full debit card number (only the last four digits). Northway Bank will also never require you to give a debit or credit card number to obtain a prize. If you feel you have been a victim of a Misdial Trap please notify our Customer Service Center by calling 800-442-6666.
September 17, 2014
Protect Your Privacy and Financial Information
In light of the recent security breach of credit and debit card data at a large U.S. retailer, Northway Bank has identified and is proactively reaching out to customers who may be affected.
As is always a good practice, we recommend you review your accounts on a regular basis for any unusual or suspicious activity. Promptly notify us if you see any unauthorized activity at 1-800-442-6666 or stop into one of our 18 banking centers.
The Consumer Financial Protection Bureau (CFPB) has also put out a reminder of what you can do to protect yourself if you spot unauthorized charges.
Click here for more information.
For more tips and tools on safeguarding your personal information, visit our Privacy & Security resource center.
July 30, 2014
AARP Driver Safety Program
Northway Bank is sponsoring the AARP Driver Safety Program on Tuesday, September 23rd from 9am-4pm at the Bank’s Belmont office, located at 9 Old State Rd (Belknap Mall). Northway is pleased to offer this course to its customers and area residents as part of its commitment to community wellness.
AARP developed this classroom refresher to ensure that drivers 50 years and older stay safe behind the wheel. The course’s curriculum has been updated to reflect the most current driving information and safety tips available. The driver safety course is designed to educate participants about how best to reduce traffic violations, crashes, and chances for injuries; update drivers’ knowledge about relevant laws; and provide safe driving strategies to compensate for age-related changes that affect one’s driving ability. Upon successful completion of the course, participants may be eligible for a discount on their automobile insurance.
AARP volunteer instructor Allen Gable will be presenting this course through a combination of group discussion and video. For more information or to register for the course, please call Maralyn Beauchesne at (603) 528-1800 or (800) 442-6666 ext. 4563.
The fee for the course is $15.00 for AARP members who show their membership card. Cost to all others is $20.00.