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November 10, 2015

Warning! Scammers may target veterans.

We honor our veterans for the service they have given to our country. Unfortunately, some scammers specifically target veterans. Be aware of the common scams out there. Read More…

March 2, 2015

New Customer Support Center Hours

Northway Bank is making some minor adjustments to its Customer Support Center hours. Effective March 30, 2015, the new hours are the following:

Mon–Fri: 8:00am – 6:00pm
Sat: 8:00am – Noon
Sun: Closed

Northway is always available at northwaybank.com and 24-Hour Automated Telephone Banking (888-568-6310)

December 09, 2014

Warning Telephone Scam – Misdial Trap

Please be aware of a common scam that could impact customers of financial institutions. A Misdial Trap works by fraudsters purchasing phone numbers which are similar to bank or financial institution phone numbers. They count on customers misdialing the phone number and attempt to gain personal private information from the customer. Sometimes they say that the customer has won a prize to entice them into providing this private information.

Northway Bank will never ask you for your PIN information or your full debit card number (only the last four digits). Northway Bank will also never require you to give a debit or credit card number to obtain a prize. If you feel you have been a victim of a Misdial Trap please notify our Customer Service Center by calling 800-442-6666.

September 17, 2014

Protect Your Privacy and Financial Information

In light of the recent security breach of credit and debit card data at a large U.S. retailer, Northway Bank has identified and is proactively reaching out to customers who may be affected.

As is always a good practice, we recommend you review your accounts on a regular basis for any unusual or suspicious activity. Promptly notify us if you see any unauthorized activity at 1-800-442-6666 or stop into one of our 18 banking centers.

The Consumer Financial Protection Bureau (CFPB) has also put out a reminder of what you can do to protect yourself if you spot unauthorized charges. Click here for more information.

For more tips and tools on safeguarding your personal information, visit our Privacy & Security resource center



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