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Privacy & Security

Northway works hard to be the bank you trust. With the threat of identity theft on the rise, you can count on us to protect your privacy and keep your financial information secure.
How ID Thieves Operate
The more you know, the safer you'll be.



Avoiding ID Theft
Stay safe with these simple steps.

Reporting ID Theft
What to do if you're a victim.

Safeguard Your Computer

Answers to your most common questions on computer security.

Safeguard Your Privacy
Easy ways to reduce junk mail and telemarketing calls.

Debit/ATM Card Protection
How Northway monitors and protects your card transactions.

Northway's Privacy Policy
What we do to protect your privacy.


Please note:
Northway Bank will never call or e-mail you to ask for your Social Security number, account number, password or PIN. If you receive such a request, please report it by calling the Customer Service Center at 800-442-6666.

As a reminder, computer security analysts recommend that individuals who use critical data sites, such as banking or other sites that contain personal, private information, should change passwords on a regular basis.


Notice for Windows XP users: On April 8, 2014 Microsoft stopped providing security updates for Windows XP. As a result in order to protect your security, Microsoft Internet Explorer 8.0, the latest version of Internet Explorer that can be used on a Windows XP machine, will no longer be supported by our Internet Banking software. This means that as of April 8th, if you continue to use a PC that uses Windows XP, you will need to use a different browser other than Internet Explorer to log into Northway Bank’s website. Other browser options include Mozilla Firefox and Apple Safari.

Read more information about the sunset of Windows XP.


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