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Read all about it! The latest news from Northway Bank is right here.

April 18, 2018
Northway Bank names Tyler Pond as Branch Manager of Concord Branch
Northway Bank is proud to name Tyler Pond as Branch Manager of its Concord location.
In his role, Tyler will be responsible for cultivating and strengthening relationships within the Concord community, offering the highest level of customer service, and providing advice, strategies, and solutions for Northway Bank’s customers.

Tyler brings four years of banking expertise and professional networking experience in the Capital area to his position at Northway.

A Texas native and member of a military family, Tyler graduated from Maranatha Baptist University (Watertown, WI) in 2013, with a Bachelor of Business Administration. Upon moving to New Hampshire in 2014, he worked as a personal banker and mortgage loan associate for Bank of America. Most recently, Tyler served as Assistant Branch Manager for Citizens Bank in the Concord area. His experience in sales, mortgage, personal banking, and small business banking – coupled with his leadership experience – will complement the Concord branch team nicely.

Currently, Tyler is pursuing an MBA in Forensic Accounting through Southern New Hampshire University. He is set to complete his degree in summer 2020 and will bring added expertise to the Northway Bank community.

Tyler and his wife live in the area and enjoy exploring the area’s many offerings. “My wife and I enjoy being a part of the Capital Region community and the growth that is taking place here. As the area changes and new technology is developed, I look forward to helping the members of this great community bank the best way possible.”
Photo of Julie Cosgrove celebrating anniversary
February 28, 2018

Julie Cosgrove Celebrates One Year Anniversary at Northway Bank

Julie Cosgrove, Residential Mortgage Loan Originator, proudly celebrates her one-year anniversary with the retail mortgage lending division of Northway Bank.

Julie is a well-known lending professional in the Concord, Manchester and Portsmouth area and brings with her a wealth of insight and expertise. Julie began her banking career as a Customer Service Representative 19 years ago, and has since gained experience in every area of mortgage lending.

“We’re thrilled to have Julie on our mortgage lending team,” says Wendy Olson, Northway’s Mortgage Manager. “Having lived in the state for quite some time, Julie really has a deep connection and knows the people who live here. And her industry knowledge and expertise is invaluable.”
Cosgrove says she’s inspired by her customers and delights in the process of homeownership, whether it be a first-time homebuyer or a seasoned home owner. She relocated to the seacoast two years ago and is appreciating all the area has to offer.
Photo of Kate Burns, SVP, Retail Banking Manager
February 8, 2018

Northway Bank Names Kate Burns SVP, Retail Banking Manager

Northway Bank welcomes longtime New England banker, Kate Burns, as Senior Vice President, Retail Banking Manager.

In her role, Burns will oversee Northway Bank’s network of retail branches throughout New Hampshire, while also leading strategic initiatives to strengthen the bank’s service culture and market position.

Burns brings 21 years of banking experience to Northway. Most recently, she served on the leadership team at Citizens Financial Group, where she was a market executive supporting operations throughout greater Boston and, earlier in her career, regional sales manager in both the Manchester and Seacoast markets.

A seasoned leader, Burns holds a certification in advanced leadership from Babson College, a private business school specializing in entrepreneurship.

“Kate is committed to building a culture focused on providing an outstanding customer experience,” says Scott Thimann, Northway Bank’s Chief Banking Officer. “This makes her a great fit at Northway.”

Burns will be based in Manchester and can be reached at 603-342-1498 or
Picture of William Ross, Residential Mortgage Loan Originator
December 28, 2017

Northway Bank Welcomes William Ross as Mortgage Loan Officer

Northway Bank welcomes William Ross to the retail mortgage lending division of Northway Bank. William is a well-known lending professional in the Seacoast and Lakes Regions, bringing a wealth of insight and expertise. William began his banking career as a Retail Mortgage Originator in 2000. He is also a member of the Strafford County Board of Realtors Affiliates.

“We’re thrilled to have William join our mortgage lending team,” says Wendy Olson, Northway’s Mortgage Manager. “He has been working with both first time and seasoned home buyers for over 17 years and maintains a well-established referral partnership with many local Real Estate Professionals that is invaluable to our team.”

William grew up in Medford Lakes, New Jersey and graduated from Johnson & Wales University, moving to the Lakes Region in 2001. “My family and I enjoy taking advantage of the many activities that the Lakes and Seacoast Regions have to offer, making it easy to understand and share the beauty with customers living here or relocating to New Hampshire. It’s a wonderful thing.”

William is located in our West Ossipee branch and can be reached at 603-342-1004 or
Picture of Robert Hill, Residential Mortgage Loan Officer
December 25, 2017

Bobby Hill Joins Northway Bank as Mortgage Loan Officer

Bobby Hill recently joined the Mortgage Lending team at Northway Bank. Bobby brings all that is needed in an effective team environment – passion, creativity, innovation, enthusiasm and forward-thinking leadership.

“We’re very excited to have Bobby join our mortgage lending team,” says Wendy Olson, Northway’s Mortgage Manager. “Having lived in the North Country for over 14 years, Bobby has a deep connection and knows the people who live here. His passion and knowledge is invaluable.”

Bobby was most recently the General Sales Manager for Berlin City Chevrolet and has over 20 years of solid sales and marketing experience in the retail industry, including invaluable time as a loan officer while living in his native state of Vermont. He graduated from Nichols College with a four-year MBA in Marketing. He is an active member of the North Country Board of Realtors.

Being a well-known retail professional in the Berlin and Gorham area, Bobby shares “Having grown some very deep roots in the community, I am really looking forward to helping people make their new homes a reality.”

In his personal time, Bobby enjoys the outdoors with his family, taking advantage of the beautiful area they live in, often hiking, golfing or four-wheeling. Bobby is also a coach for his son’s team on the Berlin Youth Hockey squirt league.
Picture of Merron Pillart, Residential Mortgage Loan Originator
December 24, 2017

Northway Bank Welcomes Merron Pillart as Mortgage Loan Officer

Northway Bank proudly welcomes Merron Pillart to the retail mortgage lending division of Northway Bank.

Merron comes to us from another Lakes Region bank where she worked as a loan processor. Merron has a vast domestic and international business background and she brings with her great passion and experience for retail lending. “Having chosen to live in this area, I am pleased to be a part of a true Community Bank in the region and I am looking forward to helping people acquire their new homes.”

Merron is located in the Bank’s Laconia branch and can be reached at 603-326-7322 or