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Customer Service


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Access to your Northway Account


What can we help you find?

Money Market, CDs and IntraFi Cash Service

Northway Bank offers your business multiple ways to earn interest on excess operating funds.

Business Money Markets provide immediate access to your money. Consider Certificates of Deposit for cash reserves you can afford to set aside for a while. Business Money Market Account customers can have access to additional FDIC Insurance by enrolling in IntraFi Cash Service.

Business Money Market

A secure account for your cash cushion. Interest rises with your balance.

Certificates of Deposit

Get a guaranteed return on money you don't expect to need at a moment's notice.

IntraFi Cash Service (ICS)

Access FDIC Insurance above $250,000 through a single bank relationship with IntraFi Cash Service.

Business Money Market

Keep your cash cushion safe. A Business Money Market account from Northway Bank is a secure holding place for your extra operating cash. Your money remains immediately accessible, while you earn a competitive interest rate that rises with your balance.

  • $1,000 minimum opening balance
  • Earn interest on balances of $1,000 or more
  • Tiered interest rates offer the potential to earn a higher interest rate with a larger account balance
  • $8 monthly fee waived if you maintain an average collected balance per statement cycle of at least $1,000

  • Convenience of checks, debit card and online access
  • Anytime-access that comes with having a liquid account
  • Stronger earnings potential that comes with tiered interest rates
  • Peace of mind that comes from knowing your deposits are fully insured up to FDIC limits

  • Unlimited transactions

Certificates of Deposit

CDs are insured like checking and savings accounts, but offer fixed terms and higher earnings. They're a safe choice for cash you don't expect to need immediately. Terms range from a few days to a few years.

  • Terms range from seven days to five years
  • Fixed interest rate makes it easy to plan for coming expenses

An early withdrawal penalty may be imposed.

IntraFi Cash Service 

With IntraFi Cash ServiceSM, ICS®, you can enjoy the safety and simplicity that comes with access to multi-million-dollar FDIC insurance through a single bank relationship.
  • Peace of mind - Rest assured knowing that funds are eligible for FDIC insurance protection in amounts well into the millions, all backed by the full faith and credit of the federal government. And since deposit accounts are not subject to floating net asset values, you can feel secure knowing that market volatility will not negatively affect principal.
  • Interest - Put cash balances to work in money market deposit accounts.
  • Liquidity - Enjoy access to funds placed through ICS into money market deposit accounts.
  • Time savings - Work directly with just us - a bank you know and trust - to access multi-million-dollar FDIC insurance and forego the need to track collateral on an ongoing basis, or to manually consolidate statements and disbursements from multiple banks.
  • Community support - Feel good knowing that the full amount of funds placed through ICS can stay local to support lending opportunities that build a stronger community.1 
Contact us to learn more. Call 888-926-3880 or email

We, like other institutions that offer ICS, are members of the IntraFi network. When we place your deposit through ICS, that deposit is divided into amounts under the standard FDIC insurance maximum of $250,000. The amounts are then placed into deposit accounts at multiple FDIC-insured banks. As a result, you can access FDIC coverage from many institutions while working directly just with us.

Receive one statement from our bank and access key details about your accounts online, 24/7. 

And, as always, know that your confidential information is protected.

How can deposits greater than the standard FDIC insurance maximum be eligible for insurance by the FDIC?
The FDIC insures up to $250,000 in a customer’s deposit accounts in a given insurable capacity at an FDIC-insured depository institution. When your funds are placed through ICS, they are divided into amounts under the standard FDIC maximum and placed with other institutions participating in IntraFi's network - each an FDIC-insured institution. This makes your deposit eligible for FDIC insurance at each member bank. By working directly with Northway Bank, you can access insurance through many. You do not pay a fee to use this service, and you receive just one consolidated, monthly account statement from us. (You can also see, online, where your funds are at all times.)

How often can I access my funds?
Anytime- there are no deposit or withdrawal restrictions.

How can I tell how many withdrawals I’ve made in a given month?
As an ICS customer, you have access to the Depositor Control Panel, which shows how many withdrawals you have made from ICS funds placed in money market deposit accounts during a given month.

Who has custody of my funds?
Funds placed through ICS are deposited only in FDIC-insured institutions. We act as custodian for your ICS deposits, and BNY Mellon acts as subcustodian for the deposits.

Who provides the additional FDIC insurance when my funds are placed using ICS?
Through ICS, funds are placed with other institutions participating in IntraFi's network, and those Network members provide you with access to FDIC insurance coverage on deposits at those banks. Working directly with just Northway Bank, you can access coverage through many.

Is my account information safe?
You work directly with just Northway Bank - the bank you know and trust. As always, your confidential information remains protected.

[1] When deposited funds are exchanged on a dollar-for-dollar basis with other institutions that use ICS, our bank can use the full amount of a deposit placed through ICS for local lending, satisfying some depositors’ local investment goals or mandates. Alternatively, with a depositor's consent, our bank may choose to receive fee income instead of deposits from other participating institutions. Under these circumstances, deposited funds would not be available for local lending.
Deposit placement through CDARS or ICS is subject to the terms, conditions, and disclosures in applicable agreements. Although deposits are placed in increments that do not exceed the FDIC standard maximum deposit insurance amount (“SMDIA”) at any one destination bank, a depositor’s balances at the institution that places deposits may exceed the SMDIA (e.g., before settlement for deposits or after settlement for withdrawals) or be uninsured (if the placing institution is not an insured bank). The depositor must make any necessary arrangements to protect such balances consistent with applicable law and must determine whether placement through CDARS or ICS satisfies any restrictions on its deposits. A list identifying IntraFi network banks appears at The depositor may exclude banks from eligibility to receive its funds. IntraFi and ICS are registered service marks, and the IntraFi hexagon and IntraFi logo are service marks, of IntraFi Network LLC.