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Customer Service


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Access to your Northway Account


What can we help you find?

New Digital Banking Experience

Great news! On August 6, 2024, we’re upgrading to a cleaner, simpler Online Banking and Mobile Banking platform with enhanced security features. Over the next few months, we will continue to share many more details plus important steps you’ll need to take so that you’re ready to start accessing your new digital banking experience. 
What’s coming?
  • A modern, consistent look and feel across all your devices - desktop or mobile - simplifying how you manage your accounts and move money.
  • A more personalized experience - arrange your Dashboard in a way that makes the most sense to you.
  • You will be prompted to self-enroll, however there will be no change to your current username and password - you can continue to login with the same credentials you use today.
  • Two-Factor Authentication - A code will be delivered to you outside of the system to verify your identity.
You’ll also be able to:
  • Connect accounts at other participating financial institutions through the Mobile app.
  • Add multiple Northway Bank user profiles - access multiple Online Banking profiles from any device.
  • Add notes, tags or images such as receipts to your transactions.
  • Connect with Customer Support through the Mobile app.
Check back often for updated information!